Introduction
Welcome to Rena AI Chat ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
Important: We are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines our practices regarding data collection and usage.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Username: The display name you choose for your account
- Chat Messages: The content of your conversations with AI characters
- Usage Data: Information about how you interact with our app
- Device Information: Basic device information for app functionality
Automatically Collected Information
We may automatically collect certain information when you use our app:
- App usage statistics and performance data
- Device type and operating system version
- App version and installation date
- Chat history and conversation patterns
How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide and maintain our AI chat services
- Personalization: To customize your experience with AI characters
- Communication: To respond to your inquiries and provide customer support
- Improvement: To analyze usage patterns and improve our app functionality
- Security: To protect against fraud and ensure app security
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information:
- All data is encrypted in transit and at rest
- We use secure servers and databases to store your information
- Access to personal data is restricted to authorized personnel only
- We regularly review and update our security measures
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our app
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Consent: We may share information with your explicit consent
Third-Party Services
Our app may integrate with third-party services for enhanced functionality:
- AI Services: We use third-party AI services to power our chat functionality
- Analytics: We may use analytics services to understand app usage patterns
These third-party services have their own privacy policies, and we encourage you to review them.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specifically:
- Chat messages are stored locally on your device and in our secure servers
- Account information is retained while your account is active
- Usage data may be retained for analytical purposes
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of certain data processing activities
Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.
Contact Information
Questions About This Privacy Policy?
If you have any questions about this privacy policy or our data practices, please contact us:
Email: support@rena.com
Subject Line: Privacy Policy Inquiry
We will respond to your inquiry within 48 hours.
Version: 1.0